You've all been in that situation. You are about to go on Friday night, you are hungry and you look a restaurant on the web. One restaurant has been rated 4.8 stars, has hundreds of positive reviews and pictures of the food that are too good to be true. When you reserved a table, you were expecting a wonderful time!
Then reality hits.
Food is cold, service is excruciatingly slow and the restaurant is a lot different than the photos. As you're about to come back out, you wonder: How did you get so great reviews?
It's easy to understand. A high rating doesn't necessarily mean the whole story.
The majority of people will just look at the star rating and then decide. However, there are pieces of information that ratings cannot provide. Others are quite old, dating from before the restaurant was taken over by a new management or quality has dropped. Others however discount the service or cleanliness of poor food. Sometimes real bad reviews are lost in the midst of several dozen short and vague “Amazing!” comments, and little else.
It's better to take a chance on reviews than just trust the number.
Be sure to find out what has been recently experienced at the restaurant before selecting it. Read reviews that tell why a person liked/disliked the location. Look to see if they are the same complaints – such as slow service, food quality that isn't up to standard or additional hidden fees. These patterns tell much more than a rating of a star ever does.
Reviewwly does just this.
Unlike the sites that promote people to strive for flawless ratings, Reviewwly enables users to find genuine experiences posted by genuine customers. The platform allows you to view all the details easier, to compare reviews and to read meaningful reviews before you spend your money. Whether it's selecting a restaurant, a local service or a new company, Reviewwly will aid you make choices based on genuine experiences, not just a single number.
What cost is just a few hundred rupees may cost you your time, your temper and your faith. Don't just stop at the stars the next time you see a restaurant that has a 4.8-star rating. Read the background stories of them.
Making the best decisions is not about counting stars, but real experiences.