Meet the Community: What Makes a "Trusted Reviewer"

This will be an opportunity to get to know the Community by understanding what makes a "Trusted Reviewer". Any user can give a rating in the form of a star. Not all those who are good are good. That's the space that most review sites never close, and Reviewwly was designed to make up the difference.

So what makes a trusted reviewer different than one who is simply posting from his computer? It's all about some habits that reappear in users’ reviews consistently. They use specifics in their writings and not adjectives. Nothing is better than what you can tell from ‘Great service’. The support team responded within 20 minutes, and they not only apologised for the billing error but also addressed it. We want all reviewers to be encouraged to be this specific on Reviewwly – too little too late to say goodbye to vague praise or vague complaints.

They have a first-hand experience with the product/service. Although this may sound obvious, it's actually the 1 issue on the internet with the reviews — false, paid reviews, reviews that are sabotaged by competitors. Before a reviewer's review is published, the review system Reviewwly's verification layer verifies that the reviewer has an actual, verifiable interaction with the business. Buyers be warned – no purchase, no review. It's an obvious principle, but one that does a lot to eliminate most of the noise that infects larger and older platforms.

They're reliable over the course of time. Accepting a review from a “trusted” reviewer doesn't mean they have done one nice review and then gone. It is someone who has a track record, several reviews from various categories, and it feels like it is the same person who wrote them. Review reveals this history on a reviewer's profile, not on just one data point but on the whole profile.

They will agree that "it is not perfect". Surprisingly, users tend to rely on the reviews that are not always the best rated, meaning 5-star reviews are not always consistent. If the reviewer does mention a downside, to be sure, it will feel more believable than it will in the case of a seeming advertisement. This nuance is not hidden or massaged by Reviewwly to inflate the ratings of the reviews — a five-star rating for a review that has a lot of content will not be given as much weight as a three-star rating for a review that has a lot of content.

They interact with the community, business-wise. People who have already read the reviews go back to other users who have questions and provide answers to those questions, as well as reply to the comments. That give-and-take serves as an incentive to Reviewwly not being a dumping ground for reviews, and makes it feel more like a community, rather than just a place to post an opinion and get on with your day. That's the bar which Reviewwly expects its community to meet. Not perfection, positivity, only HONESTY, detail and consistency. It is a higher standard than most platforms, even Reviewwly in the first place. Consider having. It's the reason for the reading of the reviews on Reviewwly in the first place.